We are going to the mountains for a few days while E is on break and I am so excited. Usually when we "vacation" we have so many things on our itinerary that when we get home we are exhausted. This week we have nothing on the agenda but sleeping in (cause the dogs won't be roaming around the room and trying to jump on the bed when the sun comes up), relaxing, and eating at some good restaurants. Maybe I'm crazy but there is something sweet about vacationing with my honey while I'm pregnant. We are both so excited to get away and chill together.
Randomness continues with conversations from work:
Friday was a weird day at work! I got there about a quarter til opening and none of the computers worked. I called field support and they were all working a couple minutes after opening. Then about twenty minutes later the power in the whole shopping center went out thanks to the electric company. We were without power 20-30 minutes with a line of people waiting at each window because without the computer or registers we are completely crippled. They were all very understanding and none of them were grumbling, which was unusual but very refreshing. We were steady all day until about 5:30 when apparently the bus rolled into town and let out all the people with insurance issues and narcotics that were too soon. We didn't end up leaving until 30 minutes after closing due to a sweet couple who brought in six rx's they wanted transferred at about 8:45. (I am not complaining because this means we have new patients and our business is growing...I am simply telling you of my crazy day Friday and I don't blame you for not reading this far because I really am rambling) so back to the conversations:
Conversation #1
ME: These four medications are used in combination to get rid of the bacteria in your stomach that is causing ulcers. It is important to take all of them...blah blah blah.
MAN: how important is it that I take this one because it is a little expensive.
ME: this one is going to heal the existing ulcer and help with symptoms as well.
MAN: Nah, I don't want it. I'll just smoke some extra pot for symptom relief.
ME: well sir I don't recommend that
MAN: that's okay
ME: ok so the next medication cannot be taken with any alcohol.
MAN: how important is it that I don't drink alcohol with it?
ME: very important. Alcohol of any amount will cause a violent vomiting reaction.
MAN: I think I'll take my chances. I'm getting old and I don't want all the fun taken out of life.
My innocent little naïve self is so absolutely shocked by the openness of some of these people. I just can't get over it! My heart breaks for this man.
Conversation #2
ME: Maam, this insurance card is for medical. Do you have another card for pharmacy?
WOMAN: what do you mean?! I have pharmacy coverage and that is the only card I have.
ME: ok, let me give them a call and see what I can find out. After a 15 minute phone call going round and round with an automated woman...I say Maam, I have found out who your coverage is through but without an ID number I can't get any further to talk to someone. Are you sure you don't have another card?
WOMAN: yes I'm sure. I lost my pharmacy card and I know that is only my medical card but it's the only card I have! I guess I'll have to take it back to (competitor) since they have my information on file.
ME (thinking: oh no you don't not after I have been dealing with this for half an hour!):well I can call them and get your info.
WOMAN: if you don't mind.
UGH! Do these people really have so much spare time that they can stand around watching me run in circles while they withhold important information!?
On a brighter note, yesterday we didn't have a single crazy question and I even got to see a few of our really sweet regulars. Anyway, I'm done rambling now...not that I believe anybody is still reading this though.
Sent from my Verizon Wireless BlackBerry
2 comments:
Wow...people are dumb. I'm sorry you have to deal with that Grace. I'm learning that working for the COunty isn't any better lol. A man called the other day wanting to know if he qualified to run as an idependent. I told him to hold while I found out, and he told me he wanted to talk to someone who knew already. Then another guy walked in to ask when he was getting his registration card, and I told him it would be next week. He then proceeded to yell at the woman behind me to ask her when he would get his card. I mean the election isn't till May...seriously...and apparently I don't look like I know anything.
Grace your stories are hilarious. We get some of the dumbest pregnant people who come up to L&D for no reason. Some of the things they say are so ridiculous.
Post a Comment